Modern Communication Solutions
Ditch the Analog Lines with KCI & POTSup™
Upgrade your business communication with POTSup™ — the future of reliable, secure, and cost-saving connectivity for the digital age.
FCC Compliant
24/7 Support
Nationwide Coverage
The Problem
Is Your POTS System Holding Your Business Back?
Traditional Plain Old Telephone Service (POTS) systems are becoming obsolete. You've most likely experienced one or more of these issues:
Limited Functionality
Stuck with basic voice calls? POTSup™ unlocks advanced features like video conferencing, call forwarding, and unified communications.
Scalability Issues
Can't easily add new lines or users? POTSup™ seamlessly scales with your business needs, allowing expansion without infrastructure limitations.
Outages and Disruptions
Tired of unreliable connections? POTSup™ delivers robust and secure communication you can depend on, with built-in redundancy.
High Costs and Maintenance
Paying too much for outdated technology? POTSup™ offers cost-effective solutions with minimal maintenance, reducing total cost of ownership.
Complex Maintenance
Struggling with aging infrastructure upkeep? POTS systems often require frequent and costly maintenance, diverting resources from core activities.
Decreases in Productivity
Businesses relying on POTS experience an average 20% decrease in employee productivity due to call quality issues and downtime.
The Solution
The Complete POTSup™ Solution
Our comprehensive POTSup™ solution replaces outdated analog lines with modern, reliable technology meeting all business communication needs.
Fully Cloud Managed
Leverage cloud management for communications, offering flexibility, scalability, and enhanced security from anywhere, anytime.
Active Monitoring
Have peace of mind with 24/7 system health monitoring, preemptively addressing issues for constant reliability.
Remote Diagnostics
Rapid issue identification and resolution remotely, minimizing downtime and keeping your business moving forward.
Service Alerts
Stay ahead with real-time alerts on service status and updates, keeping you informed and in control.
Technical Support
Get 24/7 access to expert technical support, ensuring communication services run smoothly without interruption.
Certified Technicians
Access our network of nationwide certified technicians for expert, onsite support when you need hands-on assistance.
Lifetime Warranty
Secure your investment with a lifetime warranty on services, covering repairs or replacements at no cost.
Bottom Line Savings
POTSup™ customers save an average of 30-50% on monthly communication expenses, improving your bottom line.
Applications
One Solution, Every Critical Line
Our POTSup™ solution is designed to replace traditional POTS lines across a wide range of critical applications, ensuring reliability and compliance.
- Fire Alarm
- Elevator
- Blue Light
- Point of Sale
- Panic Buttons
- Security Gates
- Meter Reading
- Modem / Out-of-Band
- Fax Machines
- Internet Backup
- SCADA Applications
Cost & Options
POTS Line Replacement Options, Compared
Carriers are sunsetting the copper network that carries POTS lines — the FCC has approved ending the requirement to offer traditional analog service. If you have a POTS line running an elevator, fire alarm, or POS terminal, replacement isn't optional forever. Here's how the three main options stack up.
VoIP
Best for: office phone lines and fax replacement
Pros
- Lowest monthly cost
- Runs over your existing internet connection
- Easy to add features like call forwarding and auto attendants
Cons
- Depends on internet and power — when either drops, so do your alarms
- Most VoIP providers can't meet fire alarm or elevator code requirements
- Still leaves regulated equipment with no line
Cellular Gateway (POTSup™)
Best for: elevators, fire alarms, and other regulated lines
Pros
- True POTS replacement over the cellular network — no copper needed
- Keeps your existing devices — no equipment replacement
- Works through internet and power outages with backup options
- Meets code for fire alarm and elevator service
Cons
- Slightly higher monthly cost than VoIP
- Requires cellular signal at the equipment location
Cloud PBX / Unified Comms
Best for: businesses consolidating all phone systems into one platform
Pros
- Rich features — video, softphones, central management
- Scales with headcount without new hardware
Cons
- Not a line replacement — legacy devices like elevators and alarms can't use it
- Highest per-user cost
- Still depends on your internet connection
The Cellular Answer
POTSup™ replaces the line — not your equipment
Most of the cost and risk in a POTS replacement comes from swapping devices. POTSup™ plugs in where the old line ended and connects your existing fire alarm panel, elevator, or POS terminal to the cellular network. No new devices, no rewiring, no retraining — just the line replaced.
- No device replacement — keeps existing panels and terminals
- Nationwide cellular coverage with 24/7 monitoring
- FCC-compliant for fire alarm and elevator service
- Typically saves 30-50% on monthly communication costs
How POTSup™ Works
From Consultation to Installation
Most POTSup™ installations are completed within 2-4 weeks from initial consultation to full implementation.
Step 1
Customer Meeting
We begin with a comprehensive consultation to understand your current setup and specific needs, gathering necessary information.
Step 2
Site Survey
If you qualify, we schedule a professional technician to conduct a thorough site survey, evaluating your infrastructure.
Step 3
Solution Build
Based on site survey findings, we build a custom solution tailored to your specific requirements, addressing all essential needs.
Step 4
Installation
Our expert team works with you to identify a convenient installation date, handling the entire setup process smoothly.
The Savings
Save 30-50% on Your Monthly Bill
POTSup™ customers typically save 30-50% on their monthly communication expenses. Get in touch and we'll show you how much you can save on your current POTS lines.
Ready to Ditch the Analog Lines?
Talk to KCI about replacing your POTS lines with POTSup™ — FCC compliant, fully managed, and backed by 24/7 support.